Booking A Session

Booking is completed online to ensure clarity, privacy, and consistent scheduling.
All sessions are by appointment only and must be booked in advance.

This practice does not offer walk-in services or crisis support.

PLEASE CONTACT ME THROUGH THE WEBSITE OR BY EMAIL

BOOK A SESSION

Booking Terms & Policies

By booking an appointment with VM Counselling Services, you agree to the following legally binding terms

Session Length:

- Standard counselling sessions are 50 minutes, with the remaining 10 minutes reserved for documentation
- Intake sessions are 75 minutes due to assessment requirements

Cancellation & No-Show Policy

To protect both your time and mine, and to ensure fair scheduling for all clients

- Cancellations require a minimum of 24 hours’ notice.
- Sessions cancelled with less than 24 hours’ notice may be billed at 50% of the session fee, except in emergencies.
- No-show appointments are billed at the full session fee.
- Repeated cancellations may impact your ability to book future appointments.

This policy ensures consistent, reliable care and supports fair availability for all clients.

Limits of Confidentiality

Information shared in counselling sessions is confidential and protected under CCPA ethical standards. However, confidentiality may be broken in the following situations

- Imminent risk of harm to yourself or others
- Suspected abuse or neglect of children, elder, or vulnerable person
- Court order or legal requirement to release information
- If you provide written consent to share information with another professional or organization

Any required disclosures will be explained to you whenever possible.

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